IT professionals have become an integral part of the hospitality industry since a lot of business in hotel sector comes through internet. Creating and developing websites, applications and booking platform for hotels, it is playing a bigger role in reviving the industry post 9/11.
After the 9/11 attack on America the travel industry suffered the most. It is understandable that the apprehension of travelers grow with such incident. If the industry had to stand at its old self it had to reinvent itself and take few serious steps to revive it. Many organizations took some innovative approaches to curb the slowdown in the wake of unfortunate incident by making required changes for better management of internal operations, with thought of increasing revenues.
The hotel business without any doubt suffered badly and profits of the hoteliers went down to a great extent, the situation was a little better for hotel industry in comparison to the airline sector. However, despite this an effort was required to revive the hotel industry and looking at the situation big hotel chains started making serious investment in their websites and online marketing and worked to streamline the advertising and promotion related activities.
In this, information technology played a vital role in pulling out a tremendous show for the hotel industry in the past decade. IT professionals and web developers of hotel technology platforms playing a significant role in the revival of the hotel business, behind the scene their role is to ensure smooth IT operation throughout the hospitality sector. While these professionals work from various locations in case of different small hotels, large scale hotel chains have their own IT departments to look after the needs. The on-site IT teams are normally on the payment roll of the hotel establishment and form integral part of the hotel staff. Here, nearly all the professionals come from the hospitality background along with IT qualification, thereby ensuring the right platform for the hotel business.
Since online hotel bookings and reservations play a key role in the modern day hotel business, IT will continue to play an integral part in the growth of hotel industry in the times to arrive. Hotelogix is one of the most trusted web based property management system that a number of IT managers in hotels are turning to for a smoother operation of their property.