The evident question with the implementation of a new PMS (Property management system) is about its adaptability among the various people attached to the hotel business – staff, customers, visitors and etc. Since any kind of change in an existing establishment brings disruption and stress, it is very important to ensure seamless running at the very implementation stage of the system.
Any change in a well-established system often brings disruption and stress in the working methodology of the establishment. It is a natural process where new things take time before people get used to it. In the case of property management system which is installed for the first time in a hotel establishment calls for disruption into its day-to-day routine. This is not just with a new installation but also happens when a property management system is upgraded with existing PMS. This not only affects the staff but also the guests as well. But the disruption is for a limited period until the business process don’t get familiarize and also depends upon the quality of the system that you are planning to install for your property.
These disruptions arising from the change or up-gradation of a certain property management system can be tamed with a prepared team which is organizationally and mentally strong to ensure that the switch is less stressful for everyone involved with the process. One important thing here is that at the beginning of the installation process, make sure that everyone is excited about the coming change, and carry on with evaluation and implementation during the training phase of the new system.
Some interesting factors that may possibly affect the installation of the new system:
- Replacement of present system which is obsolete
- End of the franchise agreement or hotel plans to go on its own way where it needs a new property management system.
- When you are opening of a new hotel/restaurant then you need a hospitality management system to administer the new property.
Once the decision is made about the purchasing of the property management system then the vendor or software provider will help you in planning, evaluation and implementation of the PMS.
Although there are numerous PMS available in the market but it will be a worthy investment to look at Hotelogix property management system, which is one of the easiest to go with starters for it allows better administration and offers a seamless management of housekeeping, multiple POS, regional offices, restaurants, front desk, reservation and booking and also brings hotel’s website on an unified platform.