The cloud platform has torn down all barriers to accessing enterprise-level technology for independent hoteliers around the world. Today, small and mid-sized property owners can access the same tools that were once only available to the larger chains.
So it’s no surprise that all types of property owners are eagerly adopting cloud-based tools for their property’s management, distribution and all other needs – especially the hotel PMS.
Rise of Mobile –
With millennials on their way to becoming the primary spending majority, it’s only a matter of time before mobile devices become the primary source of bookings. Hotels are striving to ensure mobile optimization for their websites and PMS providers are following suit. A larger number of hotels will also adopt mobile apps and enter the smartphone world. With apps like this, hotels will be able to establish a higher degree of pre-arrival communication with guests. Once beacons are installed in hotels, they will be capable of communicating with guests using location-based technology to ensure that guests receive the right messages at the right time.
Connected Devices –
With IPv6 deployment escalating and crossing the 10% mark. What this means is that a lot more devices will soon be assigned IP addresses. As the IoT (Internet of Things) commences its executional phase later this year, all sorts of connected devices can utilize the platform and connect to the hotel PMS, make predictions and take decisions by communicating with other hardware. Hotels will even be capable of assigning tasks to these devices, automating a number of their workflows, and improving not just productivity but even the guest experience.
The Cloud –
The massive amount of data being generated by so many connected devices is going to be pretty huge. In fact, hotels will have no choice but to turn to the cloud. The cloud offers an almost unlimited amount of space and easy accessibility from any part of the world. These platforms will experience boosted migration across the next year as more and more hotel owners prepare their properties for a brand new age in technology. A number of PMS providers are already found on the cloud and these properties using such systems have observed higher efficiency and productivity.
Boosting Internet Security –
A considerable quantity of personal information is now found on the web. After a few drastic security breaches, this is an area that all owners are taking very seriously this 2016. Hackers are getting smarter everyday and the security measures have to be continuously stepped up to ensure total data protection. With smartphones becoming an increasingly popular payment choice, hotels are beginning to invest well in this area to ensure proper data safety.
Improving Energy Conservation –
Power expenses are easily one among the highest yearly expenditures for hotel properties and not surprisingly, this is an area that a lot of people have worked on improving before – with little success. As soon as the IoT and all those connected devices begin to take center-stage, hotel owners will be able to look at energy conservation in a completely different light. Smart devices fitted with connected tech will be able to detect unwarranted power consumption – lights left on in empty rooms for example.
As hotel technology climbs to greater heights year after year, it’s only going to be a matter of time before we get to a stage where lobbies don’t need front desks – is that likely? Not really! As adaptive as technology become, there’s never going to be a substitute for human interaction.