Benefits of Online Hotel Booking Engine

Internet and technology has changed the course of the hospitality industry with millions of hotels offering online booking facility to their guests. In fact, the tech-savvy travelers find it much easier to book hotels of their choice and at their own convenience. This growing trend has changed the travel process in the last many years with more and more travelers going online for ease of booking and instant confirmation. Hotel booking engine saves a lot of time and provides the right information about the room to the guest prior to his booking. Most hotel brands have managed to increase their revenues through the booking engine whilst reducing dependency on the online travel agents.

Here are the benefits of a booking engine:

• The booking process is quicker with a booking engine. The traveler can search, select and complete the process including payment within minutes. The traveler also receives the booking confirmation instantly
• The booking reservation software is available 24×7 so even if there are bookings coming at mid-night, the system will work flawlessly
• The accuracy of the bookings is higher for the guest who can examine the details at various stages before the checkout
• The booking engine is a commission free tool that increases the chances of direct bookings. All the more, hotels can have a complete control over their pricing
• A booking engine provides a strong platform for hotels to build their brand
• The web booking engine is directly linked to the PMS system hence it doesn’t require any manual efforts from the staff. Since the system is automated, there is no possibility of overbookings or double bookings.
• The booking engine helps free up the staff time so that your staff can work on other important hotel functions and dedicate more time for guest satisfaction.
• The guest details are recorded during the booking which makes it easier for the hotel staff to further use it for marketing purposes.
• Hotels can upsell add-ons or various services that differentiates them from other brands. This feature is not available with any third party sites.
• The online payment feature reduces the manual workload and provides a comfortable and secure platform to the guests.

It is vital for hotels to provide a mobile optimized booking engine as mobile bookings are on rise. PhoCus Wright research US mobile travel report also suggest that the travel industry will see $25.8 billion bookings from mobile alone, which represents 8 percent of the total travel market and 18% of the online travel market. Apart from this, hotels should also provide a booking engine on Facebook for the travelers who are present on the social media channels.

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